Legal

Terms of Service

Last updated: 14 April 2026

By accessing Rivet at https://rivetapp.ai, you agree to be bound by these Terms. If you do not agree, please do not use the service.

Acceptable use

You may only upload call recordings you own or have explicit permission to analyze. You are responsible for complying with all applicable call-recording and consent laws in your jurisdiction.

Service availability

We strive for high availability but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance whenever feasible.

Billing

The Playground is free for trial use. Paid usage is billed at $3.50 per qualified lead. Invoices are issued monthly.

Liability

Rivet is provided "as is" without warranties of any kind. In no event will we be liable for indirect, incidental, or consequential damages arising from use of the service.

Contact

Questions? Reach us at [email protected].